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Frequently Asked Questions

HomeFAQs

Resident help

Answers for the things that come up most.

Start here for common association questions. For account-specific or official guidance, contact Acclaimed Property Management.

Portal & payments

Account access, documents, and resident requests.

Where do I pay my HOA assessments?

Use the secure Acclaimed resident portal to view your account and make an online payment. The portal supports online account access managed by Acclaimed Property Management.

How do I create a resident portal account?

Begin at the portal registration page. Complete the requested homeowner information. Acclaimed reviews and validates the request, then sends an email link to set your password.

Where can I find governing documents and forms?

Homeowner-specific governing documents, association forms, and official notices are available through the resident portal. If a document is missing, contact Acclaimed at info@apmtn.com.

How do I submit an architectural or exterior-change request?

Review the current governing documents before work begins, then use the resident portal to start the appropriate association or architectural request. Management can confirm the correct form and status of an existing submission.

Can I set up recurring payments or automatic bank draft?

Acclaimed’s payment page states that recurring online payments and ACH enrollment are available through the resident portal. Log in and review the current payment options, processing details, and any card service fees before submitting.

Amenities & community

Pool, pavilion, events, and official updates.

Where can I find current pool information?

Pool dates, access procedures, guest policies, and rules can change by season. Check the resident portal and official HOA communications for the current guidance before visiting.

How do I ask about reserving the pavilion?

Use the resident portal or contact Acclaimed Property Management to confirm the current reservation process, availability, resident requirements, and any applicable rules.

Where are community events posted?

Visit the community calendar. Official portal communications may also include meeting notices and time-sensitive event updates.

How do I receive official association emails?

Register for the resident portal and keep your contact information current. Acclaimed uses validated homeowner information for official account and community communications.

Who should I contact if I am not sure where my question belongs?

Start with Acclaimed Property Management at 615-241-1556 or info@apmtn.com. Include your Wades Grove address and account information only when appropriate.

Still need help?

Contact management for an official answer.

Policies and amenity procedures can change. Acclaimed can confirm the current requirements for your account or request.